Natural Products Guides

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Returned Goods Guide

A guide to the principle of handling the quality assessment and recovery of returned ingredients, constituents, or finished goods.

Finished Product Specification Form

A form to capture all information relating to a finished food, beverage, or natural product.

Ingredient Specification Form

A form to record information regarding the ingredients for a natural brands product.

Ingredient Specification Requirements Guide

Guide to the requisite information regarding ingredients used in natural brands products.

Finished Product Specification Requirements Guide

A guide to the requisite information gathers for a finished natural brands product

Receiving Form

Forms to gather all pertinent information regarding GDP's and product information upon receipt form vendor.

Product Recall Guide

A guide to conduct a recall of food, beverage and dietary supplement product

Self Inspection Form

A form to conduct and record the results of a self inspection

Product Recall Form

A form to capture all pertinent information regarding the recall of food, beverage, or dietary supplement products

Self Inspection Guide

A guide to the parameters of a self inspection

Product Complaint Guide

A guide through the process of ensuring that product complaints are evaluated, monitored, reported, and trended in accordance with regulatory and corporate requirements

Customer Complaint Form

A form to capture relevant information when handling a customer complaint

Customer Complaint Handling Guide

A guide to the procedure of proper handling and information gathering of a customer complaint

Returned Products Assessment Form

A form to capture relevant information regarding the return of food, beverage, and dietary supplement products from a customer.

Order Processing, Picking, and Shipping Guide

A guide for the procedure and best practices of order processing, order picking, and order shipping.

Label Control Form

A form to collect the information pertaining to the inspection and approval of label claims and artwork

Guide to Label and Artwork Review and Inspection

Guide for reviewing, approving, and managing artwork copy

Guide to Artwork Creation and Control of Printed Packaging Materials

Guide for processes to create, approve and distribute labels, marketing materials and other artwork.

Minor Deviation CAPA Form

A form for the documentation and creation of a Corrective and Preventative Action plan regarding a minor deviation

QC Investigation CAPA Form

A form to capture the information relating to the investigation and Corrective and Preventative Actions taken on a procedural or product issue.

Deviation Assessment Form

A form to record the preliminary information regarding a procedural or product deviation

Deviations Guide

A guide to address, document, and follow-up on procedural or quality deviations

Quality Concern Investigation Guide

A guide to the reporting, investigation steps, documentation, and follow-up to a quality concern tip from internal or external sources.

Training Form

A short form to record pertinent information in the training of staff.

Role Of The Responsible Person Guide

A guide and definition of the roles of the responsible person in a given function or activity.

Supplier Technical Questionnaire

It is crucial to qualify prospective vendors properly. Send this questionnaire to collect vital information to make your best decision.

Guide to Sourcing

A guide to the roles, responsibilities, and expectations of suppliers.

Vendor Selection and Evaluation Guide

A guide for the selection, evaluation, and qualification of potential vendors.

Outsourced Activities Guide

A guide to the requirements involved in outsourcing manufacturing or other responsibilities

Contract Cover Sheet

A quick cover sheet to make sure all the contract requirements are filled out

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Terms and Conditions

Agreement between User and www.crystalsystems.io

Welcome to www.crystalsystems.io. The www.crystalsystems.io website (the “Site”) is comprised of various web pages operated by Crystal Systems. www.crystalsystems.io is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.crystalsystems.io constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.crystalsystems.io is an E-Commerce Site.

We provide software & services for dietary supplement & personal care brands. Enjoy building a business while Crystal provides clarity in your manufacturing and sales operations.

Privacy

Your use of www.crystalsystems.io is subject to Crystal Systems’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.crystalsystems.io or sending emails to Crystal Systems constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

Crystal Systems does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.crystalsystems.io only with permission of a parent or guardian.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.crystalsystems.io strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Crystal Systems that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Crystal Systems or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Crystal Systems content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Crystal Systems and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Crystal Systems or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Crystal Systems from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Crystal Systems Content accessed through www.crystalsystems.io in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Crystal Systems, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Crystal Systems reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Crystal Systems in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CRYSTAL SYSTEMS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Changes to Terms

Crystal Systems reserves the right, in its sole discretion, to change the Terms under which www.crystalsystems.io is offered. The most current version of the Terms will supersede all previous versions. Crystal Systems encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Crystal Systems welcomes your questions or comments regarding the Terms:

Email Address:

admin@crystalsystems.io

(435) 659-0404

Effective as of September 26, 2018

About Us

Manufacturing, eCommerce and Distribution
Solutions for Quickbooks

Crystal Systems provides software, rapid installation and skilled consulting for QuickBooks with Acctivate.

Our customers create and supply Natural Products such as food and beverages, dietary supplements, cosmetics. Also, we have customers in many other sales, manufacturing and distribution sectors.

Create products, operate efficiently and build trust with Crystal Systems

What we do

Crystal Systems delivers software and services for the natural food, dietary supplement and personal care industries, and many other industries too.

We help small and midsize companies who want an excellent inventory system at an affordable price. First, the wildly popular Quickbooks accounting system is extended with Acctivate manufacturing and distribution. Then we add leading eCommerce systems such as Shopify, Magento and WooCommerce, and finish with our own plugins for supply chain efficiency and FDA compliance.

In addition to software systems, the network of Crystal consultants provides specialized product development, quality assurance and regulatory compliance consultants.

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Complete systems configured to accelerate your business

Crystal will configure a complete solution, with QuickBooks based Enterprise Resource Planning.

Grow with Acctivate

Companies pick Acctivate to expand their QuickBooks systems into high-performance order processing, warehousing and manufacturing. Crystal Systems completes the solution with our Clarity plugins.

Meet our team

Our team provides decades of experience managing operations and technology for giants in the Natural Products industry. Now we bring Small and Midsize Businesses the skills we perfected at companies like Nutraceutical Corporation and GNC.

Our Natural Products Experts group began operations in 2012. We handle computer systems, formulations, regulatory compliance, international operations, and other hard-to-find skills.

Crystal Systems was founded in 2018. Our headquarters is in Park City, Utah.

Henry Wythe

President

Henry is a former Natural Products industry Chief Information Officer, most notably as part of the start-up team that grew Nutraceutical through the acquisition of supplement, food and personal care companies. Henry has also been an executive at software development and system integration companies.

Ravi Kumar

Software Development

Ravi works towards building innovative market-shaping solutions over domains such as Healthcare, Logistcs and Digital Security. His company, SyngyMaxim, combines current technologies with industry expertise to design winning solutions that unlock lasting value.

Susan Ulery

Regulatory Consulting

Susan brings over 20 years of legal and manufacturing expertise in natural products. With Assure Consulting, she continuously monitors the changing regulatory environment to help companies develop leading edge products, support labelling and marketing claims, and negotiate with suppliers.

Haiden Turner

QuickBooks & Acctivate
Consulting

Haiden has been recognized as one of the country's top 100 Advanced Certified ProAdvisors for both QuickBooks Desktop and Online. In addition to accounting and business process expertise, Haiden manages the QuickBooks platform for mergers, acquisitions and divestitures.

James Neu

Natural Products
Consulting

James has run sales, manufacturing, import/export, quality assurance, customer service and other business units for many Natural Products companies. James manages Natural Products Experts, a group of independent consultants.

Kendeyl Johansen

Web Content
Manager

Kendeyl is a Natural Products whiz and a tech-nerd with a behavioral Science and Health B.S. She brings our industry an award-winning background as a journalist with hundreds of published articles. She has a burning desire to boost happiness and well-being.