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Learn more about Crystal Systems

Software and services for Dietary Supplement brands.

Software Solutions

Software Solutions

QuickBooks based software for Sales, Distribution and Manufacturing

Drive sales growth with focused customer interactions and e-commerce.
Control cost with manufacturing and warehouse and management systems.

Crystal Systems combines QuickBooks, Acctivate Inventory, Adobe and other extensions into Clarity, an easy-to-use and affordable software package.

Customer Relationship Management

Attract new customers, cultivate strong customer loyalty, improve the order taking experience and nuture current customers.

Customer Relationship Management (CRM) will enhance competitiveness by improving sales productivity, enabling management control and promoting business consistency.

Acctivate, has feature-rich systems that can combine customer tracking with order processing.  Take advantage of real-time information about inventory and shipments for a 360 degree view of your customers.

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Document Management

You can rest assured that when the FDA and other regulators come calling, your records will be ready.  Crucial quality and compliance records are organized for easy access, with industry-standard version control and electronic signatures.

Labels and marketing materials flow through advanced proofing tools that compare every version down to the pixels on the page, and track all comments and approvals.

 

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Omnichannel E-Commerce

Automatically synchronize your product data with popular shopping carts such as Magento, Shopify and 3Dcart.  Simplify your online sales management with built-in connections to omnichannel merchants such as Amazon and Ebay.

Follow-up the sale with support records in the CRM.  Download sales orders to keep your accounting current, and upload inventory stock levels to the channels.

Build a new sales channel with the premier online sales systems.  Extending the capabilities of Quickbooks, our consultants can help you create an exciting new merchandising experience.

Group Of Asian Business people with casual suit using the technology mobile, tablet, laptop and computer for working or social network and omni channel in modern Office,people business group concept

Product Configuration

Crystal will work with you to manage the complex product structures of Food, Supplements and Personal Care products.  Your products will have complete raw material specifications, finished product BIll Of Materials, label data and other information.

Increase online sales conversions with public-facing images and descriptions, and publish your information to e-commerce and online catalogs.

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Warehouse Management

If you pack and ship in your own warehouse, we provide control of printed pick lists and packing. Automate your shipping with plugins for FedEx, UPS and USPS.

For even more efficiency and accuracy, use Mobile Order Picking and Receiving modules.  Get rugged efficiency by using industrial-grade devices from Zebra, Honeywell and others, or run the software on tablets and other Android / iOS devices.

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Third-Party Logistics Shippers

The simplest shipping system is an interface to a Third Party Logistics provider.  Our 'EDI' module connects orders and shipments with the contract shipping warehouse.

Fulfillment By Amazon and drop-ship providers are other variations of shipping logistics.  No matter what you need for fulfilment, we can configure a Third Party Logistics solution that integrates automatically.

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Manufacturing

From simple kit building to complex life sciences manufacturing, we have solutions that fit your needs and budget.  Assemble-to-order kits such as holiday baskets, counter displays and samples.   Create multiple-level Bills Of Material, check the availability of components, and issue Purchase Orders for supply.  Whether you use paper-based routing or Electronic Batch Records, you can maintain control of the efficiency and quality of your manufacturing operations.

pharmaceutical worker with equipment mixing tank on production line in pharmacy industry manufacture factory

Accounting

Having dominated the small business accounting software market since the 1990s, Intuit’s QuickBooks is used by the majority of small business in the U.S. QuickBooks is easy to use and helps millions of businesses manage their financials and grow their business.

As a business grows, their needs grow too - and those needs extend beyond accounting. QuickBooks inventory management, manufacturing, order processing and other complex tasks can be difficult or simply not possible.  To meet these needs, Our extensions and integrations fill the gaps.

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Terms and Conditions

Terms and Conditions

Agreement between User and www.crystalsystems.io

Welcome to www.crystalsystems.io. The www.crystalsystems.io website (the “Site”) is comprised of various web pages operated by Crystal Systems. www.crystalsystems.io is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.crystalsystems.io constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.crystalsystems.io is an E-Commerce Site.

We provide software & services for dietary supplement & personal care brands. Enjoy building a business while Crystal provides clarity in your manufacturing and sales operations.

Privacy

Your use of www.crystalsystems.io is subject to Crystal Systems’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.crystalsystems.io or sending emails to Crystal Systems constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Children Under Thirteen

Crystal Systems does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.crystalsystems.io only with permission of a parent or guardian.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.crystalsystems.io strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Crystal Systems that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Crystal Systems or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Crystal Systems content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Crystal Systems and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Crystal Systems or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Crystal Systems from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Crystal Systems Content accessed through www.crystalsystems.io in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Crystal Systems, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Crystal Systems reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Crystal Systems in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRYSTAL SYSTEMS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CRYSTAL SYSTEMS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Changes to Terms

Crystal Systems reserves the right, in its sole discretion, to change the Terms under which www.crystalsystems.io is offered. The most current version of the Terms will supersede all previous versions. Crystal Systems encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Crystal Systems welcomes your questions or comments regarding the Terms:

Email Address:

admin@crystalsystems.io

(435) 659-0404

Effective as of September 26, 2018

 

Blog

FDA Regulates Dietary Supplements

FDA Regulation of Dietary Supplements

How does the FDA regulate dietary supplements? The Food and Drug Administration (FDA) has regulated dietary supplements since at least 1938. At the time they were regulated like any other food, however. In the 1980’s they became defined as “food additives,” leading to a lot of confusion and inconsistent regulatory standards. The Dietary Supplement Health ... Read more

Clean Label Essentials for Natural Product Companies

Want to understand your supplement ingredients without needing a biomedical engineering degree to decipher the label?  You’re not alone. More consumers are seeking “clean label” products that offer transparent and simple labels. The market research firm Euromonitor estimates clean label global food and supplement sales will rise from $165 billion in 2015 to $180 billion by ... Read more

Essential Legal Checklist for Natural Product & Functional Food Companies

Are you wondering how to legally protect your natural product or food and beverage company?  The legal system can seem overwhelming when creating a new product or launching a brand.  Legal obligations and fees vary depending on business structure and location.  Consult a business attorney and a regulatory compliance expert prior to forming your operations ... Read more

How To Choose The Best Food Manufacturer – 10 Must Haves

Congratulations, you’ve chosen a food or nutritional supplement to sell.  Next a high-quality manufacturer is needed, but how can you find the best option?  A daunting number of questions pop up:  Do you want to stay local or manufacture abroad?  How can you ensure product quality?  What about on-time delivery?  Product manufacturing considerations can be ... Read more

Managing FSMA compliance without losing your mind

According to the FDA, the “Food Safety Modernization Act (FSMA) is the most sweeping reform of our food safety laws in more than 70 years…” The overarching principle guiding the implementation of FSMA is FDA’s shift from detection and response to prevention. The basic steps for FSMA compliance are 1. carry out a hazard/risk assessment ... Read more
HACCP In your Manufacturing Process

HACCP In Your Manufacturing Process

With the increasingly global nature of the food and supplement industries, quality assurance regulations have become incredibly complex. Despite this evolution, a surprising number of companies still rely on a paper-based system for their Hazard Analysis and Critical Control Points (HACCP) plan. HACCP is an internationally recognized system of proactivity in the management of a ... Read more
6 Manufacturing and Food Safety Software Must-Haves

6 Manufacturing and Food Safety Software Must-Haves

Now more than ever food and beverage manufacturers are up against greater challenges. Antiquated pen-and-paper tracking is still surprisingly prevalent in even large and mid-size companies. These systems can open the door to issues when it comes to quality and food safety requirements.  Alternatively, the right food safety software can help balance business profitability and ... Read more

About Us

Manufacturing, eCommerce and Distribution
Solutions for Quickbooks

Crystal Systems provides software, rapid installation and skilled consulting for QuickBooks with Acctivate.

Our customers create and supply Natural Products such as food and beverages, dietary supplements, cosmetics.  Also, we have customers in many other sales, manufacturing and distribution sectors.

Create products, operate efficiently and build trust with Crystal Systems

What we do

Crystal Systems delivers software and services for the natural food, dietary supplement and personal care industries, and many other industries too.

We help small and midsize companies who want an excellent inventory system at an affordable price.  First, the wildly popular Quickbooks accounting system is extended with Acctivate manufacturing and distribution.  Then we add leading eCommerce systems such as Shopify, Magento and WooCommerce, and finish with our own plugins for supply chain efficiency and FDA compliance.

In addition to software systems, the network of Crystal consultants provides specialized product development, quality assurance and regulatory compliance consultants.

 

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Complete systems configured to accelerate your business

Crystal will configure a complete solution, with QuickBooks based Enterprise Resource Planning.

Grow with Acctivate

Companies pick Acctivate to expand their QuickBooks systems into high-performance order processing, warehousing and manufacturing. Crystal Systems completes the solution with our Clarity plugins.

Meet our team

Our team provides decades of experience managing operations and technology for giants in the Natural Products industry.  Now we bring Small and Midsize Businesses the skills we perfected at companies like Nutraceutical Corporation and GNC.

Our Natural Products Experts group began operations in 2012.  We handle computer systems, formulations, regulatory compliance, international operations,  and other hard-to-find skills.

Crystal Systems was founded in 2018.  Our headquarters is in Park City, Utah.

 

henry

Henry Wythe

President
Henry is a former Natural Products industry Chief Information Officer, most notably as part of the start-up team that grew Nutraceutical through the acquisition of supplement, food and personal care companies. Henry has also been an executive at software development and system integration companies.
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Ravi Kumar

Software Development
Ravi works towards building innovative market-shaping solutions over domains such as Healthcare, Logistcs and Digital Security. His company, SyngyMaxim, combines current technologies with industry expertise to design winning solutions that unlock lasting value.
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Susan Ulery

Regulatory Consulting
Susan brings over 20 years of legal and manufacturing expertise in natural products. With Assure Consulting, she continuously monitors the changing regulatory environment to help companies develop leading edge products, support labelling and marketing claims, and negotiate with suppliers.
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Haiden Turner

QuickBooks & Acctivate
Consulting
Haiden has been recognized as one of the country's top 100 Advanced Certified ProAdvisors for both QuickBooks Desktop and Online. In addition to accounting and business process expertise, Haiden manages the QuickBooks platform for mergers, acquisitions and divestitures.
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James Neu

Natural Products
Consulting
James has run sales, manufacturing, import/export, quality assurance, customer service and other business units for many Natural Products companies. James manages Natural Products Experts, a group of independent consultants.
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Kendeyl Johansen

Web Content
Manager
Kendeyl is a Natural Products whiz and a tech-nerd with a behavioral Science and Health B.S. She brings our industry an award-winning background as a journalist with hundreds of published articles. She has a burning desire to boost happiness and well-being.
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ABOUT US

Crystal Systems delivers software and services for the natural food, dietary supplement and personal care industries, and many other industries

Park City, UT 84098

Contact Us

Please give us a call at (435) 659-2931, or fill in the contact form and we will get right back to you.

Crystal Systems is headquartered in scenic Park City, Utah, home of many nutraceutical pioneers.

    Check a box if you're interested in getting occasional articles about running a Dietary Supplement brand. We never share your data!
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tank – Expert Consulting

Create Products, Operate Efficiently and Build Trust

Our network of Dietary Supplement and Personal Care experts help your company with the complexities of efficient and FDA compliant operations.

Augment your staff

to handle the

recurring requirements

of your business

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Experts and Managers

handle

Growth and Remediation

projects

create product

Create Products

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    Meet label claims

    Make sure that the ingredients effectively meet the labelling and marketing claims

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    Ensure Product Consistency

    Monitor raw materials inputs and manufacturing outputs to make sure the product stays the same from one batch to the next

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    Optimize Supply Chain

    Get the right ingredient suppliers, that can reliably supply consistent quality at the right price

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    Product Development

    We will formulate and source on your behalf, and help you negotiate with your contract manufacturer for the best price and product.

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    Supplier Qualification

    Our industry experts know the strengths of different contract manufacturers, and can validate the quality and reliability of your supply chain.

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    Market Research And Entry Plans

    Before you create a product, we can assess the competition and plan the effective distribution of your product.

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Assure Quality

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    Managing the Food Safety Plan

    Control and monitor the factors that prevent a hazardous food safety problem.

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    Preventative Controls Qualified Individual

    Although your team likely has individuals with the experience to prepare food safety and HAACP programs, hiring a certified third party PCQI helps ensure your team and your processes are fully compliant and properly validated.

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    Create Standard Operating Procedures

    Start with our templates and build a set of Standard Operating Procedures for your crucial quality processes.

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    Manufacturer Audits

    Visit your manufacturer to ensure that operations are meeting your quality and regulatory requirements.

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Operate Efficiently

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    Sales Channel Incentives

    Create promotions and incententives for sales reps to sell more products.

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    Import and Export

    Prepare customs documents, track and resolve products through customs, and deal with international regulators.

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    Replenishment

    We can manage different strategies to make sure you stay safely in stock

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    Shipping and Logistics

    Set up inbound material handling and quarrantine processes, select shipping partners, and build out customer shipment facilities.

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    Customer Relations

    Maximize your customer equity with Customer Relationship Management systems that provide a 360 degree view of prospects and customers.  Make the inbound order taking experience smooth and effective.

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    Omnichannel E-Commerce

    Set up sales platforms on Amazon and other marketplaces.  Build out e-commerce platforms on hosted and cloud shopping carts.

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Regulatory Compliance & Response

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    Monitor Compliance

    We can routinely review the Key Performance Indicators for your compliance efforts

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    Check Marketing Claims

    Our regulatory experts can review web pages, printed materials and labels to catch subtle regulatory problems with marketing claims.

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    Third Party Compliance Review

    By making sure your contract manufacturers and ingredient suppliers are compliant with quality standards and regulations, we help you build trust across your entire supply chain.

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    Governance, Risk and Compliance

    Complying with the intricate requirements of HIPAA, Sarbanse-Oxley and other legislation is not a do-it-yourself project.

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Cyber Security

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    Routine Security Management

    Keep servers and routers updated with the latest security patches, test for vulnerabilities and monitor threats.

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    System Operations

    Add users and computers, connect external resources, manage changes to networks and servers.

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    Payment Compliance

    Make sure that Payment Card Industry requirements are followed (PCI Compliance)

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    Managing for Growth

    Assess your ability to grow within the current infrastructure, plan for system expansion and implement changes.

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    Emergency Response

    Thwart hackers and denial-of-service attacks.

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    System Remediation

    Re-configure systems and install new software and equipment to fix problems that have been discovered.

tank – Supplement Consulting Services

Supplement Consulting

Our consultant network connects you to dozens of experts with broad and deep experience in all Dietary Supplement and Personal Care industry areas.

Add solution-focused experience with expert consulting.  Put our experience to work for you and get exactly the expertise you need.
Click here to find out more

Ingredients

Our experts can help you locate the right ingredients, for the right price, at the right time.

Sourcing materials has hidden hazards and opportunities.  For example, replacing an ingredient may lower your cost, and we can make sure the replacement delivers the same body function and meets the certification requirements of your finished product.

Homemade skin care and body scrubs with natural ingredients aloe vera ,lemon,cucumber ,himalayan salt ,peppermint ,lemon slice,rosemary,almonds,cucumber,ginger and honey pollen isolate on white background.

Regulatory Compliance

Dietary Supplement regulation is a constantly changing environment that takes active expertise to be fully aware of the responsibility of Natural Products brands.  The skills and knowledge of our Regulatory Consultants is an essential benefit for the customers of Crystal Systems.

For more complex regulatory issues, our Natural Products Experts and consulting partners can provide you with deep expertise in Governance, Risk and Compliance issues.

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Product Development

Whether you need something as simple as locating reliable suppliers, or as complex as clinical trials, we can help with all phases of new product development.

We work with contract manufacturers to maximize the efficiency of their formulations teams.  This helps ensure reliable supply of your supplements, functional foods and personal care products.

Our Natural Products Experts can recommend ingredients and recommend the best suppliers for your products.

Pensive doctor of chemical engineering aided by AI pondering how to identify a substance with desirable therapeutic effect. Concept for drug discovery, formulation and development, biological target.

Marketing Support

We help you stand above the competition.  Our Natural Products Experts can investigate products and competitors in your niche.  A market analysis will help you plan new product offerings, spot market changes, and respond to competitors.

Our experts can help you set up a marketing workflow to keep track of different versions of your marketing materials.  Use our pixel-perfect proofing comparison tool to spot changes and make requests to your graphics designers

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Quality

Ensure that your facilities and processes will safely deliver your product.

You can take advantage of Natural Products Experts to create lab procedures, validate operations and manage a Quality Oversight program.

We have Preventative Controls Qualified Individuals (PCQI's) on our team, which gives you access to a FDA certified person to prepare the Food Safety Plan, validate the preventive controls, and review records.

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In-house Manufacturing

Make sure raw materials are on-hand, issue production orders, process workorder completion and shepherd the product into distribution.

We help you configure the economical Acctivate / Quickbooks inventory software to make a good fit for light manufacturing requirements.  If you want to outsource your data entry and process management, we can provide an experienced team.

For complex manufacturing, we and our ERP implementation partners can handle requrements such as multiple production facilities, vertical integration and multi-stage supplement manufacturing.

pharmaceutical worker with equipment mixing tank on production line in pharmacy industry manufacture factory

Import / Export of Dietary Supplements

We can help locate your ingredients throughout the globe, and manage the import and customs process.

If you want to expand in the global market for American quality, you can rely on us for preparing export documents, managing customs, keeping track of quality and FDA requirements, and registering products in international markets.  Our Natural Products Experts can bring their experience setting up relationships with foreign distributors and building out international facilities.

Import, Export, Logistics concept - Map global partner connection of Container Cargo freight ship for Logistic Import Export background (Elements of this image furnished by NASA)

Production Management

The Crystal Systems Core helps optimizes your contract manufacturer experience, while maintaining the formula control, purchasing management and all the required FDA compliance records.

Our services ensure that costs are calculated precisely, raw materials have the right specs, and all product versions are tracked in detailed records with electronic signatures.

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Warehouse Supply

Customer demand creates signals to reorder product and check the supply of raw materials.  We monitor the supply chain and let you know when to issue Purchase Orders.

We let the manufacturers know what documents are needed, such as Certificates Of Analysis.  When the products are received our experts check the scanned documents before release from your Quality Assurance quarantine.

Scarce raw materials can be hard-allocated to your inventory.  This ensures that the contract manufacturer always has them on hand to run timely production orders.

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Quality Assurance

Every Natural Products brand needs Quality Assurance standards to make sure customers receive the product they expect.  Our experts make sure you understand regulatory and safety requirements, and we help you develop Standard Operating Procedures.

From simple procedures like testing the finished product, to more technical processes like shelf stability tests. Crystal Systems provides the software and expertise for professional Quality Assurance.

food production, industry and people concept - woman weighing ice cream on scale and filling papers at factory